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* Question: Why do the items in my shopping cart disappear when checking out?
*Answer: It seems that there is a glitch in the web browser "Firefox". Please switch to Internet Explorer or a different browser when placing your order. This should rectify the problem. If it doesn't, try clearing your cookies, then re-booting your system.
*Question: I know Buz-Line does not ship out of the United States. However, I live in Hawaii. Why can't I place an order?
*Answer: We only ship to the lower 48 United States.
*Question: I live in Canada. Is there any way I can place an order with Buz-Line? You seem to carry supplies I can't find here in Vancouver or on anyone else's site.
*Answer: We can make an exception for you. You'll have to call us for arrangements. The merchandise will be sent by mail instead of UPS.
*Question: I see that the only shipping option when checking out is UPS ground. Can I get something expedited?
*Answer: Absolutely. We can ship out your order next day air, second day air or 3-day select. Please contact our customer service department for a rate to your
area.
*Question: I'm looking for an Epson Ultrachrome inkjet cartridge for our wide format printer. Do you carry these?
*Answer: Yes, We carry a full line of IT supplies including all Epson products. Please check us out for your other imaging and IT supply needs, as we carry a full line of Hewlett Packard, Xerox, Canon, Samsung, Brother, Lexmark, Oki, Ricoh, Panasonic & Troy.
*Question: My name is Pam and I'm director of purchasing for a large university here is California. I need to order about 700 of your display easels but when I tried to check out, I couldn't get the total shipping amount. Can you help me with this issue?
*Answer: Hi Pam, since the total weight has exceeded the maximum allowed for UPS shipment, this becomes a freight shipment. I believe our UPS calculator only goes up to 200lbs. The merchandise is in stock and I will get you a freight quote for your area.
*Question: Do you ship to army base APO'S?
*Answer: Yes we do. You won't be able to place it through our on-line store. Please call our customer service for details.
*Answer: It seems that there is a glitch in the web browser "Firefox". Please switch to Internet Explorer or a different browser when placing your order. This should rectify the problem. If it doesn't, try clearing your cookies, then re-booting your system.
*Question: I know Buz-Line does not ship out of the United States. However, I live in Hawaii. Why can't I place an order?
*Answer: We only ship to the lower 48 United States.
*Question: I live in Canada. Is there any way I can place an order with Buz-Line? You seem to carry supplies I can't find here in Vancouver or on anyone else's site.
*Answer: We can make an exception for you. You'll have to call us for arrangements. The merchandise will be sent by mail instead of UPS.
*Question: I see that the only shipping option when checking out is UPS ground. Can I get something expedited?
*Answer: Absolutely. We can ship out your order next day air, second day air or 3-day select. Please contact our customer service department for a rate to your
area.
*Question: I'm looking for an Epson Ultrachrome inkjet cartridge for our wide format printer. Do you carry these?
*Answer: Yes, We carry a full line of IT supplies including all Epson products. Please check us out for your other imaging and IT supply needs, as we carry a full line of Hewlett Packard, Xerox, Canon, Samsung, Brother, Lexmark, Oki, Ricoh, Panasonic & Troy.
*Question: My name is Pam and I'm director of purchasing for a large university here is California. I need to order about 700 of your display easels but when I tried to check out, I couldn't get the total shipping amount. Can you help me with this issue?
*Answer: Hi Pam, since the total weight has exceeded the maximum allowed for UPS shipment, this becomes a freight shipment. I believe our UPS calculator only goes up to 200lbs. The merchandise is in stock and I will get you a freight quote for your area.
*Question: Do you ship to army base APO'S?
*Answer: Yes we do. You won't be able to place it through our on-line store. Please call our customer service for details.